1. Purpose of This Document and Importance of the Privacy Policy
This document describes the Privacy Policy and applies to all pages of the website nobanix.com. This policy explains how personal data is collected, processed, and protected for users who purchase or request SEO article writing services. The processing of personal data is managed by EtrustShop from the moment you use the website features, complete available forms, place an order, or submit information necessary for content creation. This Privacy Policy complies with the General Data Protection Regulation (GDPR), applicable since May 25, 2018, to users within the European Union and Switzerland. The document describes the types of data collected, the purposes of processing, conditions for transfer to third parties, security measures adopted, and users’ rights regarding their personal data.
2. Identity of the Data Controller
The data controller responsible for processing personal data is EtrustShop. For any request related to your personal data, you may contact us at: suport@nobanix.com. EtrustShop is responsible for protecting EU users’ data and for activities related to order management, SEO content production, and customer support.
3. Personal Data: What It Is and Why It Is Processed
Browsing the website does not automatically involve the collection of personal data. Technical information such as IP address, browser type, operating system, and number of visits may be collected exclusively for statistical purposes, security, and optimization of the browsing experience. This data is anonymous and is not directly associated with identifiable individuals.
Personal data is collected only when voluntarily provided by the user, for example when placing an order, completing a payment, creating an account, requesting an invoice, subscribing to the newsletter, contacting support, or submitting a brief for SEO article creation. Customer support may record email addresses or phone numbers to respond to inquiries.
Consent to data processing is optional and may be withdrawn at any time, except for data required to complete orders, fulfill legal obligations, or manage requests already initiated.
Personal data may include:
• Name
• Email address
• Phone number
• Postal address
• Billing information
• Keywords
• Links
• Briefs
• Editorial instructions
• Client-provided materials
• Other voluntarily submitted information
If you provide data or materials belonging to another person or company, you confirm that you have the legal right to do so and that the relevant party has been informed.
4. Where Personal Data Is Stored
Personal data is stored on servers used by EtrustShop and its hosting, payment, email, customer support, and operational service providers. Access to this data is restricted exclusively to authorized personnel involved in website maintenance, order management, SEO content production, and the delivery of requested services.
5. Use of Cookies
The website uses cookies to ensure proper functionality, improve user experience, and analyze website performance. Cookies may include:
• Necessary cookies for orders, payments, and essential functionality
• Functional cookies for cart management, language settings, authentication, and user preferences
• Analytical cookies for anonymous statistics and traffic analysis
• Marketing cookies for browsing behavior analysis and promotional communication improvements
Cookies do not contain confidential information and do not independently allow direct user identification. We may use analytics tools such as Google Analytics to understand traffic and improve services. You may disable cookies through your browser settings.
6. Data Processing Methods
Data is processed using electronic, automated, and manual tools in compliance with applicable laws and GDPR requirements. Data is retained only for the period necessary to achieve the purposes for which it was collected, including order management, SEO content delivery, customer support, tax obligations, fraud prevention, and the protection of EtrustShop’s rights.
7. Security and Updating of Personal Data
EtrustShop uses technical and organizational security measures to protect personal data against loss, unauthorized access, disclosure, or misuse. Data is stored on secure servers, and certain information is encrypted using SSL protocols.
You may request updates, corrections, or deletion of your personal data at any time, within the limits permitted by law and any ongoing contractual or administrative obligations.
8. Transfer of Data to Third Parties
Data may be shared with payment providers, banking institutions, public authorities, tax or legal consultants, technical service providers, hosting providers, email tools, customer support platforms, and collaborators involved in the production or review of SEO content, exclusively for legal, operational, and contractual purposes.
Some data may be stored on servers located within or outside the European Union, in compliance with GDPR requirements.
Data relating to children under the age of 13 is not knowingly processed. If you are a parent or guardian and have questions, you may contact us directly.
9. Obligation to Provide Data
Providing certain data is necessary to place orders, receive SEO article services, complete payments, issue invoices, and receive customer support. Refusing to provide mandatory data may prevent the correct execution of services.
Refusing to provide optional data does not compromise access to basic services but may limit the customization of requested content.
10. Information About the Services Offered
The services offered by EtrustShop include SEO article writing, blog content creation, editorial texts, informational articles, and search engine optimized content.
To complete the service, the following may be requested:
• Keywords
• Topics
• Language preferences
• Tone of voice
• Desired content length
• Links
• Sources
• Editorial guidelines
• Other relevant information
Once work has started, the service cannot be substantially modified or interrupted without support evaluation.
Refunds are possible only before service activation or in cases of proven technical impossibility.
Delivery times may vary depending on topic complexity, order volume, and the clarity of the provided brief.
EtrustShop does not guarantee specific SEO rankings, organic traffic results, conversions, or sales, as these depend on external factors beyond our control.
11. Retention of Briefs, Keywords, and Delivered Content
Briefs, keywords, links, editorial instructions, and produced content may be retained for the time necessary to manage orders, provide support, handle revisions, prevent disputes, and fulfill administrative obligations.
EtrustShop does not use client-provided materials for purposes other than delivering the purchased service, unless explicitly authorized or required by law.
12. User Rights and Contact Information
Users have the right to access, rectify, delete, restrict processing, object to processing, and request portability of their personal data, within the limits established by applicable laws.
To exercise these rights, you may contact us at: info@nobanix.com.
We reserve the right to update this Privacy Policy when necessary. We recommend checking this page periodically for updates.
